48% of Hungarians use AI for finance or insurance questions but choose humans for big decisions
A survey finds that 48% of Hungarians use AI at least occasionally for financial or insurance questions. For an important financial decision, 64% would rather rely on human advice, and only 5% would choose AI.
Who is affected and how
- retail customer
- AI works well for getting information, but according to the survey human advice remains the established route for major financial decisions.
- banking professional
- Alongside AI-supported information, customers should also be offered access to human advice.
- insurer
- Customers' use of AI for research also affects sales processes.
Sources
- Human or AI? - how we ask for help with finances - MMOnlinemmonline.hu · Oct 26, 2026 · magyar
- Investment tips – It seems AI's word counts too - Infostart.huinfostart.hu · Oct 27, 2026 · magyar
- AI and finance: Hungarians use it more for information - AI Magazinaimag.hu · Oct 29, 2026 · magyar
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