In Slovakia, AI writes bank complaints, winning customers over half a million euros
According to Denník E, people are already having AI write their complaints against banks. Through the NBS, they obtained more than half a million euros last year.
Who is affected and how
- banking professional
- In complaint handling, expect AI-written submissions that are legally more precise.
- retail customer
- A complaint better worded with AI help can succeed through the supervisory route as well.
Sources
- AI is already writing complaints about banks. Last year people won over half a million euros through the NBS - Denník Ee.dennikn.sk · Oct 16, 2026 · magyar
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