Australian regulator to formally review banks' use of AI and its customer impact
Australia's corporate regulator said on 30 September that it will formally review the banking sector's use of AI in dealings with customers. The review will also cover the impact on customers.
Who is affected and how
- banking professional
- Documentation and customer-impact assessments for AI tools used in customer communication should be prepared.
Sources
- Australian regulator to review banking sector AI use and customer impacts - Reutersreuters.com · Sep 29, 2026
- ASIC to review banking sector AI use and customer impacts - iTnewsitnews.com.au · Sep 29, 2026
- Australian regulator to review banking sector AI use and customer impacts By Reutersinvesting.com · Sep 29, 2026
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