Paytm to enter AI business, plans to sell agents to banks and insurers
Paytm is entering the AI business and plans to sell AI agents to banks and insurers in India and the United Arab Emirates, according to reports on 9 September. Its first product, Pi, combines payments intelligence, behavioural models, voice technology and workflow automation.
Who is affected and how
- fintech company
- Payment providers can enter the banking and insurance software market with AI agent products.
- banking professional
- On the vendor side, a new procurement alternative is emerging for voice-based and process-automation agents.
Sources
- Paytm to enter AI business, plans to sell agents to banks and insurers in India, UAE - CNBC TV18cnbctv18.com · Sep 9, 2026
- Paytm Expands Into AI With Pi Agents for Banks & Insurersstartuptalky.com · Sep 9, 2026
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