Gránit Bank survey: banking customers increasingly open to an AI assistant
A study by NRC for Gránit Bank finds that customers are increasingly willing to accept artificial intelligence helping them manage their finances. Hungarian press cites querying spending with AI as an example.
Who is affected and how
- retail customer
- More banks are likely to offer AI-based spending tracking, so it is worth clarifying what data the system can access.
- banking professional
- Customer demand justifies building AI-based customer interfaces, with the option of human contact.
- fintech company
- Hungarian customers' openness points to a market gap for AI-based personal finance assistants.
Sources
- the coercive measure must be repeated, here is the Supreme ...infostart.hu · Aug 12, 2026 · magyar
- Did you get an SMS from this suspicious phone number in recent days? Don't click the link, it can empty your bank account in no timepenzcentrum.hu · Aug 13, 2026 · magyar
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